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Why a small site should load fast

· Kittiewake Studio

Most of the sites we build are one to four pages: who you are, what you sell, where to find you. Nobody scrolls a bakery site for twenty minutes. So the single thing that matters most is not how clever the site is — it is whether it opens before the person on a phone, on a slow connection, outside your shop, gives up and puts the phone away.

That moment is shorter than people think. A few seconds of a blank screen and a hungry customer has already decided you are closed. The good news is that a small business site is the easiest kind of site to make genuinely fast, because almost everything that makes sites slow is weight you do not need.

Where the weight comes from

Three things, in our experience, account for nearly all of it. First, images that are far larger than the space they fill — a photo exported at 4000 pixels wide to sit in a 600-pixel column. Second, fonts loaded from elsewhere, which hold the text blank until they arrive. Third, scripts for things the site does not actually do: a chat bubble nobody answers, a cookie banner for tracking you never wanted, a slider with one slide.

Strip those and a four-page site can weigh less than a single ordinary photograph. It will open the instant it is asked to, and it will keep opening on the day your menu goes round the neighbourhood and a hundred people look at once.

What we do instead

We size every image to the space it fills and no larger, and we draw simple things — a mark, a pattern, an opening-hours card — as flat graphics that stay crisp at any size and cost almost nothing to load. We use the fonts already on the reader's phone; there are good ones, and nobody has ever complained that a menu looked wrong because the typeface was familiar.

And we leave things out. A small shop does not need an account system or a live feed. It needs an address, a photo or two, a price list and a way to reach you. Build only that, build it plainly, and the site is fast for free — not because it was tuned, but because there was never anything heavy to begin with.

Speed on a small site is mostly subtraction. You do not make it fast; you avoid making it slow.

There is a quieter benefit, too. A site with nothing borrowed from elsewhere keeps working. There is no distant piece that can go down and take your opening hours with it. For a shop whose website exists mainly so someone can check you are open on a Sunday, that reliability is worth more than any feature you could add.

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